Returns & Exchanges
At Arabgamers.ae, we want you to be fully satisfied with your gaming gear, which is why we offer a 7-day return policy for items in their original, unopened packaging. If your electronics arrive defective or incorrect, our team will facilitate a swift replacement or refund to get you back in the game.
Initiate Your Request
Contact our support team at [email protected] or via WhatsApp within 7 days of delivery with your order number and photos of the item's condition.
Package Your Item
Ensure the product is placed in its original manufacturer box with all included accessories, manuals, and protective seals intact.
Schedule a Pickup
Once approved, our courier partner will contact you to collect the package from your doorstep at a convenient time.
Receive Your Refund
After our technical team inspects the returned unit, your refund will be processed to your original payment method or issued as store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing