Frequently Asked Questions
Everything you need to know about your next gaming upgrade.
What are the standard delivery times within the UAE?
We offer same-day delivery in Dubai for orders placed before 12 PM, and standard 1-2 day delivery for all other emirates including Abu Dhabi and Sharjah.
Do all gaming products come with a warranty?
Yes, all electronics and gaming hardware purchased from Arabgamers.ae come with a minimum 1-year manufacturer warranty unless otherwise specified on the product page.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), Apple Pay, and Cash on Delivery (COD) for orders up to 5,000 AED.
Can I return a product if I change my mind?
You can return most items within 7 days of delivery, provided they are in their original, unopened packaging with all seals intact.
Are the products sold on Arabgamers.ae authentic?
Absolutely. We only source original products directly from authorized distributors to ensure our customers receive 100% genuine gaming gear.
How can I track my order status?
Once your order is dispatched, you will receive an SMS and email containing a tracking link from our logistics partner to monitor your delivery in real-time.